Cancellation and Refund Policy

Last updated: January 25, 2017

  1. Cancellation Policy

    You may cancel your booking with us any time before the schedule date and time of your pick-up by calling us on our 24x7 Customer Care helpline number.

    Although a cancellation charge will be applicable as per the below schedule:

    • If cancellation is done within 6 hours after booking time AND atleast 3 hours prior to pickup time: No Cancellation Charges will be levied on you.
    • If cancellation is done after 6 hours of booking time OR less than 3 hours prior to pickup time: You are liable to forfeit the advance amount paid by you for booking or 20% of the total booking amount whichever is higher, as cancellation charges

  2. Refund Policy

    As per the cancellation policy, the refund will be processed. It may take 7 to 10 business days for the refund to reflect into your account.

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