Last updated: January 25, 2017
You may cancel your booking with us any time before the schedule date and time of your pick-up by calling us on our 24x7 Customer Care helpline number.
Although a cancellation charge will be applicable as per the below schedule:
- If cancellation is done within 6 hours after booking time AND atleast 3 hours prior to pickup time: No Cancellation Charges will be levied on you.
- If cancellation is done after 6 hours of booking time OR less than 3 hours prior to pickup time: You are liable to forfeit the advance amount paid by you for booking or 20% of the total booking amount whichever is higher, as cancellation charges
As per the cancellation policy, the refund will be processed. It may take 7 to 10 business days for the refund to reflect into your account.